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Patient Services

Our services support a smoother patient journey before, during and after treatment. From consultations to aftercare, we focus on clarity, comfort and continuity.

Patient Services

A Clear Starting Point for Every Patient

Every smile starts with a different need, so we begin by helping you choose the right entry point. Some patients want a new patient consult to understand what is possible, while others need emergency attention, a second opinion, or a plan for long-term treatment. Our team in Sandton takes time to explain the options and what each step means in plain language.

If you are not sure where to begin, that is exactly what this hub is for. It brings together the main patient services we provide so you can match your concern to the right appointment, whether you are coming in from Sandton, Bryanston, or nearby areas like Morningside and Fourways.

Consultations, Assessments and Treatment Planning

Good treatment starts with a proper assessment. Our consults are structured to look at your teeth, gums, bite and any concerns you want to raise, then map out the next steps. For cosmetic dentistry, implant work or orthodontic care, planning matters because it helps avoid delays and gives you a clearer idea of timing, costs and follow-up visits.

  • New patient consults for a full first visit
  • Cosmetic consulting for smile improvements
  • Implant planning for single or multiple missing teeth
  • Orthodontic assessments for alignment and bite concerns
  • Payment guidance before treatment begins

Dr Sibusiso Mthembu and the team work with a practical, patient-first approach, so you know what is recommended and why. That makes it easier to choose between immediate care and staged treatment.

Emergency Dentistry When Time Matters

Dental pain does not wait for a convenient day, and nor do cracked teeth, swelling or lost restorations. Emergency dentistry is there for urgent issues that need prompt assessment and relief. We aim to stabilise the problem, reduce discomfort and explain the follow-up needed to prevent it from coming back.

In many cases, an emergency visit is also the first step toward longer treatment, especially if the tooth needs restoration, root canal care, or extraction planning. For patients travelling in from Rosebank, Rivonia or Bryanston, a quick, direct assessment can save time and prevent further complications.

  • Toothache and swelling
  • Broken or chipped teeth
  • Lost fillings or crowns
  • Dental trauma and soreness
  • Urgent advice on what to do next

Family Dentistry and Preventive Care That Fits Real Life

Family dentistry is about making regular care easier to manage over time. Preventive visits help spot small problems before they become bigger ones, and they are useful for children, adults and older patients alike. We look at cleanings, routine checks, gum health and practical advice for home care, with attention to busy schedules and school or work commitments.

Patients often want straightforward guidance on fluoride, brushing technique, sensitivity and the timing of check-ups. That is where clear advice helps. The aim is not only to treat concerns when they arise but to keep the mouth healthier between visits, especially for patients dealing with dry winter air, coastal humidity or load-shedding routines that can disrupt habits.

Cosmetic, Implant and Orthodontic Support Under One Roof

Some patients need one focused treatment, while others are looking at several options at once. Cosmetic dentistry, implants and orthodontic care often work best when the planning is connected. A patient may need alignment before cosmetic work, or implant planning after a missing tooth has been assessed in detail. By keeping these services linked, the journey becomes easier to follow.

Our team includes Dr Ayesha Khan for cosmetic dentistry, Dr Pieter van der Merwe for implant dentistry and Dr Nandi Dlamini for orthodontic assessments and lead care. This gives patients a practical path from evaluation to treatment planning, without having to repeat the same details at every step.

  • Smile improvement planning
  • Replacement options for missing teeth
  • Alignment checks and bite review
  • Sedation options where suitable
  • Aftercare support once treatment is complete

Aftercare, Follow-Ups and Payment Guidance

Good care does not stop when the appointment ends. Aftercare follow-ups help us check healing, answer questions and adjust the plan if needed. This is especially important after implant work, orthodontic treatment, extractions or any procedure where comfort changes over the next few days. We want patients to know what is normal and when to call us.

Payment guidance is also part of the service. Treatment decisions are easier when you understand the process, the steps ahead and how to plan for them. Lerato Moloi and the practice team help patients with practical admin, appointment flow and next-step information, so things stay organised. A quick note on follow-up timing can save a lot of stress later, especially when you are balancing work, school runs or travel across Johannesburg.

How to Choose the Right Service for Your Visit

If you are unsure which appointment to book, start with the main issue. Pain, swelling or a broken tooth points toward emergency dentistry. Missing teeth or long-term bite concerns often need implant planning or orthodontic assessment. If you want to improve the appearance of your smile, cosmetic consulting is usually the best first step. For routine care, preventive visits and family dentistry are the right place to begin.

Patients from Sandton, Bryanston, Rivonia, Morningside, Fourways and Rosebank can contact us for guidance before booking. That small step makes the visit smoother and helps make sure you arrive with the right information, the right timing and the right expectation.

Send a message through our contact form for help choosing the service that suits your needs.

Questions we get asked

What is the best first appointment if I have not been to the clinic before?

A new patient consult is usually the best starting point. It gives the team a full picture of your needs and helps decide whether you need preventive care, cosmetic advice, implant planning, orthodontic assessment or urgent treatment.

Do you help with emergency dental problems?

Yes. Emergency dentistry is available for issues such as toothache, swelling, broken teeth, lost fillings and other urgent concerns. The goal is to assess the problem quickly, ease discomfort and plan the next step.

Can I get guidance on costs and payment before treatment begins?

Yes. Payment guidance is part of the patient service offering. We explain the treatment plan, likely steps and what to expect so you can make an informed decision before going ahead.

Planning something? Send the team a message.

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