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Terms of use

These terms apply to your use of the Techno-Dent Clinic website and any online contact made through it. By using the site, you agree to these terms and to any lawful instructions provided by the practice or its operator, Astros Marketing (Pty) Ltd.

1. Using the Techno-Dent Clinic Website

The website is provided for general information about Techno-Dent Clinic, its team, and the services available to patients in Sandton and surrounding areas such as Bryanston, Rivonia, Morningside, Fourways and Rosebank. The content is intended to help you understand our services before making contact, but it does not replace a clinical consultation or formal treatment plan.

You must use the site lawfully and may not attempt to interfere with its operation, copy material for commercial use without permission, or use the site in a way that could damage the reputation, systems, or records of the practice. If we reasonably believe your use is unsafe, unlawful, or disruptive, we may limit access without prior notice.

2. Booking Requests and Clinical Enquiries

Any request sent through the site, including an enquiry for new patient consults, emergency dentistry, family dentistry, implant planning, orthodontic assessments or sedation options, is a request for contact only and not a confirmed appointment until we respond. We may ask for further information before confirming a consultation, and we may decline a booking if the requested service is not suitable or if the schedule is full.

  • Provide accurate contact details so we can return your enquiry.
  • Let us know of any allergies, medication, or medical conditions that may affect care.
  • Arrive on time for scheduled visits, as late arrival can reduce treatment time.
  • Follow the practice instructions given before, during, and after treatment.

Where urgent care is needed, you should contact the practice directly rather than rely only on a web form. Emergency dentistry requests are reviewed as quickly as possible, but timing can not be guaranteed.

3. Information, Fees, and Payment Guidance

We aim to keep service information, aftercare notes, and payment guidance current, but details may change without notice. Fees can vary according to the complexity of treatment, the number of visits required, laboratory work, imaging, or follow-up care. Any written estimate is based on the information available at the time and may need revision after clinical assessment. A quote is not a final price until confirmed by the practice.

Payment guidance shared online is general only. It does not amount to a promise of medical aid coverage or insurer approval. You remain responsible for checking your own benefits, limits, pre-authorisation requirements, and payment obligations before treatment begins.

4. Patient Records, Privacy, and POPIA

When you submit personal information through the site, such as your name, contact details, or treatment enquiry, you consent to its use for practice administration, appointment handling, and patient communication. Techno-Dent Clinic and the operator, Astros Marketing (Pty) Ltd, must handle personal information in line with applicable South African law, including the Protection of Personal Information Act.

  • We only collect information needed for legitimate practice purposes.
  • We may store records for clinical, admin, and statutory requirements.
  • We may share details with authorised service providers only where necessary.
  • You may request access to your information, subject to lawful limitations.

You are responsible for ensuring the information you submit is correct and complete. Please do not send unnecessary sensitive material if it is not relevant to your query. We make reasonable efforts to protect data, but no online system is entirely risk free.

5. Intellectual Property and Content Ownership

All text, photographs, service descriptions, logos, formatting, and related content on the site remain the property of Techno-Dent Clinic or its lawful licensors unless stated otherwise. You may view the content for personal use, but you may not reproduce, publish, adapt, distribute, or repurpose it without written permission.

Any feedback you send to us may be used to improve the site or patient communication, unless you specifically ask us not to use it. If you post or send material that includes third-party rights, you must ensure you have permission to share it. We take care to protect our own material and expect the same from users.

6. Liability, Updates, and Governing Law

While we take care to provide accurate and practical information, the site may contain errors, omissions, or outdated material from time to time. To the fullest extent allowed by law, Techno-Dent Clinic, Dr Sibusiso Mthembu, the named clinicians, and Astros Marketing (Pty) Ltd are not liable for losses arising from use of the site, reliance on general content, or interruption of access. Nothing in these terms limits liability where South African law does not allow such limitation.

We may update these terms whenever needed, and the revised version will apply from the date it is posted. It is your responsibility to review the terms occasionally. These terms are governed by the laws of South Africa, and any dispute will be handled in the competent South African courts. If any part of these terms is found unenforceable, the remaining parts will continue in force.

7. Contact for Terms Queries

If you have a question about these terms, practice communication, or a booking-related matter, please contact the Sandton office using the details provided on the website. For written queries, you may send a message through our contact form and include enough detail for us to identify the issue and respond properly. Please allow reasonable time for a reply, especially during busy clinic periods and public holidays.