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Support

If you need help before, during, or after treatment, our Sandton team is ready to guide you. We assist patients from Bryanston, Rivonia, Morningside, Fourways and Rosebank with clear next steps and practical support.

Support

Speak to Our Sandton Practice Team

When you are unsure where to start, speak to our practice manager and front-line team for guidance. We help with booking, treatment questions, records, and what to expect at your first visit. If you are coming from nearby areas like Bryanston or Morningside, we can help you plan a time that fits traffic and work schedules.

Our support line is there for new and returning patients, and we keep the process straightforward. If something feels urgent, tell us directly so we can advise on the next step without delay.

  • Contact: our contact form
  • Support for Sandton, Bryanston, Rivonia, Morningside, Fourways and Rosebank patients
  • Clear booking help for consultations and follow-up visits

Help for First Visits and New Patient Consults

Your first appointment should not feel confusing. We explain what will happen, what records may be needed, and how your dentist will assess your teeth, gums, bite and overall oral health. If you have old X-rays or treatment notes from another practice bring them along, but if you do not have them we can still help.

New patients often ask about timing, fees, and whether treatment can be spread out. We give practical answers so you can make a decision with confidence, not guesswork.

  • Assessment of current concerns and treatment goals
  • Review of medical history and previous dental work
  • Advice on next steps, costs and booking options

Emergency Dental Help When Pain Cannot Wait

Tooth pain, broken teeth, swelling, and lost fillings can become serious quickly. If you are in discomfort, contact us as soon as possible and describe the problem clearly. That helps us advise whether you need same-day care, a pain control visit, or a planned appointment soon after.

We also guide patients on what to do before they reach the practice, such as protecting a chipped tooth or managing a swollen area safely until treatment is available. If you are unsure, ask. It is better to check than wait too long.

  • Urgent help for pain, swelling, broken teeth and lost restorations
  • Advice on how to manage symptoms before your visit
  • Follow-up planning once the immediate problem is settled

Aftercare for Implants, Braces and Cosmetic Work

Good support continues after the appointment. We provide aftercare follow-ups for implant planning, orthodontic treatment, whitening, smile design and other cosmetic procedures. That means checking healing, answering questions, and making sure your home care routine is suitable for your treatment.

Dr Pieter van der Merwe, Dr Nandi Dlamini and Dr Ayesha Khan work with the wider team to keep instructions simple and practical. If you notice sensitivity, loose attachments, irritation or an unusual reaction, let us know early so we can guide you properly.

  • Post-treatment checks and healing guidance
  • Home care instructions matched to your procedure
  • Support for orthodontic adjustments and implant planning stages

Payment Guidance and Treatment Planning

Dental treatment should be planned around your health and your budget. We help patients understand what is needed now, what can wait, and how to approach treatment in stages where suitable. There is no pressure to rush decisions.

Our team can explain the likely sequence for family dentistry, preventive care, cosmetic consulting or implant work. If you need a clearer view of expected costs, ask for guidance before treatment starts so there are fewer surprises later.

We will talk you through the steps and keep things calm, no fuss. A clear plan often makes the whole process easier for the whole family.

  • Cost guidance before treatment begins
  • Step-by-step planning for staged care
  • Support for families and individual patients alike

Finding the Right Support for Your Area

Patients from across Sandton and nearby suburbs use the clinic for practical, local care. Whether you are travelling in from Fourways, heading in from Rosebank, or coming from Rivonia after work, our support team can help you choose the right appointment and prepare for the visit.

Dr Sibusiso Mthembu and the team have been serving patients since 2009, and the focus remains simple: listen carefully, explain properly, and treat people with respect. If you need help with a booking or a concern, contact us and we will point you in the right direction.

  • Support for patients across Sandton, Johannesburg
  • Guidance for family visits and specialist assessments
  • Help with booking, follow-ups and treatment questions

Planning something? Send the team a message.

Contact form